Hi All
It's Time for many of you to Get Out of the Building and to start having real interview-conversations with real people- don't leave it until the last minute. I shall be wanting evidence in your presentations of what you discovered, values that customers have and solutions that they see: Customer Discovery is not Sales- it is preparation and planning for sales. Do not sell- YET! First discover and empathise. See if you can listen not hear, and ask not speak!
Good luck and I look forward to seeing the results posted here before our next class together.
It's Time for many of you to Get Out of the Building and to start having real interview-conversations with real people- don't leave it until the last minute. I shall be wanting evidence in your presentations of what you discovered, values that customers have and solutions that they see: Customer Discovery is not Sales- it is preparation and planning for sales. Do not sell- YET! First discover and empathise. See if you can listen not hear, and ask not speak!
Good luck and I look forward to seeing the results posted here before our next class together.
That video is interesting, because I think that most of the students (including me) were exactly the same as his students at the beginning of the semester : speaking too much, not listening enough. I think this is the best improvement and one of the most important thing I have learned in the Negotiation skills course. He also gave good advices.
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ReplyDeleteI also think listening is a very important skill during the negotiation. If you want to have more information from a person, you need to listen to him or her during the information. Also, listening is important when you negotiate with somebody for purchase or sell something, for example, fitting a price. We did an experience in another class. There is someone who want to sell the car for minima 500 euros, and the buyer in the other side is plan to buy a car for maximun 5000 euros.. So the one who said the ideal price firstly, loss the advantage .
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